1xCare and the Federación Española de Jugadores de Azar Rehabilitados (FEJAR) have formalised a partnership aimed at tackling gambling-related harm. The two organisations signed a Memorandum of Partnership to collaborate on prevention, support access, and responsible gambling education.
Focus on Support and Well-Being
This partnership falls under 1xCare’s Support and Well-Being pillar, combining 1xCare’s work in research, education, technology, and player well-being with FEJAR’s experience in prevention and support for those affected by gambling problems and their families.
Enhancing Access to Online Therapy
The first area of cooperation will be exploring ways to improve access to FEJAR’s online therapy and support services. This initiative aims to assist individuals who encounter barriers to in-person support, potentially broadening the reach of assistance for those dealing with gambling-related harm.
The agreement emphasises that FEJAR will maintain full responsibility for its therapeutic practices and decisions about care. The collaboration will not be used for marketing or customer acquisition, and beneficiary confidentiality will be protected according to GDPR standards.
Framework for Continued Collaboration
The memorandum sets out a framework for future cooperation, with any specific initiatives or funding arrangements to be defined in separate agreements. The partnership is non-exclusive, and both 1xCare and FEJAR will remain independent in their operations and governance.
Why This Matters for the Industry
This development signals a move towards more robust responsible gambling initiatives, which is increasingly important for operators, affiliates, and suppliers facing regulatory and public scrutiny. By supporting independent organisations like FEJAR, industry stakeholders can contribute to harm reduction without influencing therapeutic outcomes or using support services for commercial purposes. This approach may help build public trust and demonstrate a commitment to player protection, which is a growing focus for regulators and the wider gambling sector.
Key takeaways
- 1xCare and FEJAR have partnered to prevent and reduce gambling-related harm.
- The initial focus is on increasing access to FEJAR’s online therapy services.
- The partnership maintains strict independence and data protection standards.
- Collaboration reflects the industry’s growing emphasis on responsible gambling and player protection.
Update (28.10.2026)
FEJAR, established in 1991, unites various regional associations and federations dedicated to addressing gambling addiction and harm prevention. 1xCare, launched in June 2026 as 1xBet's player protection initiative, joins FEJAR in this partnership. Official statements from Gerardo Rodriguez Velo, President of FEJAR, and Simon Westbury, Chairperson of 1xCare, highlighted the collaboration's commitment to independence and a beneficiary-centered approach. Notably, the cooperation will not be tied to any enforcement on commercial products or operators.