A court in São Paulo, Brazil, has ordered the operator bet365 to pay a player for winnings on bets related to assists in two matches of the Italian Serie A, as reported by the plaintiff's lawyer, Bruno Rodrigues, on his X profile.
The operator classified these bets as losses, disputing the controversial episodes as assists, despite the player providing official match protocols and video recordings of the moments.
In its defense, bet365 referred to data from the sports statistics provider Opta, which classified the disputed episodes as not qualifying as assists. However, the court indicated that the issue at hand was not about the Opta data itself, but rather the lack of a technical justification for the criteria applied. Merely citing the provider's classification was insufficient.
The operator is required to objectively explain why a specific episode does not meet the criteria for an assist. Since bet365 failed to provide such justifications, the court ruled that the service was rendered improperly.