The French regulator ANJ presented its own algorithm for identifying players with signs of problematic behavior on May 13, along with the first results of its application for H2 2025.
According to ANJ, the algorithm utilizes 23 risk indicators grouped into four categories: deposits and withdrawals, activity and frequency of play, gaming history, and the use of self-restriction tools. It has been validated against the Canadian CPGI index.
Based on the scoring, players are classified into one of four categories: recreational, moderate risk, problematic, and clearly problematic. Here are some key findings highlighted by iGN:
- 89,000 problematic players identified by operators in 2025
- 31,000 problematic players identified by operators in 2024
- 600,000 players fall into the problematic and clearly problematic categories (8.7% of all players in the legal market)
- 300,000 players exhibit clearly problematic gaming behavior
- €1.2 billion ($1.41 billion) GGR generated by players with problematic behavior
- 60% share of GGR generated by problematic players in the overall market GGR, a figure that has been steadily increasing since 2023
According to the president of ANJ, the number of players identified by operators does not correspond to the size of their gaming base or the findings of studies on the prevalence of problematic behavior.